30 Days EXCHANGE Policy

We want you to be completely satisfied with your purchase!

 

RETURNS & EXCHANGES within UAE

If you’re looking to return or exchange your order for whatever reason, we're here to help!

Within UAE we offer FREE RETURNS within 14 DAYS of purchase. You can return your product for store credit, a different product, or a refund to the original payment method. 

We offer an extended 30-DAY EXCHANGE POLICY to a different product, refund or a store credit.

 

RETURNS & EXCHANGES outside UAE

Outside UAE we offer RETURNS AT CUSTOMER EXPENSES within 14 DAYS of purchase. You can return your product for store credit, a different product, or a refund to the original payment method. 

We offer an extended 30-DAY EXCHANGE POLICY at customers expenses to a different product, refund or a store credit.

 

GENERAL EXCEPTIONS FOR RETURNS AND EXCHANGES:

• DISCOUNTED items are final and cannot be returned or exchanged
• Returned items must have tags still on and be returned in ORIGINAL CONDITION and PRODUCT PACKAGING.
• Returned items must have NO VISIBLE SIGNS OF WEAR OR USE
• GIFT CARDS
• PERSONALIZED ITEMS
• HYGIENE PRODUCTS (including swimwear when the hygiene sticker is removed)
• BEAUTY PRODUCTS

 

Please get in touch if you have questions or concerns about your specific item.

To initiate a return or exchange, please send us an e-mail to hello@seaffair.com and we will get back to you with further information.

Kindly note we are able to process returns and exchanges for orders placed on SEAFFAIR.COM only. If you wish to return or exchange an item bought with or through a retail partner, please contact the retailer from which you purchased the item.

Your satisfaction is our priority!